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Investing Stage & Year
Series A, 2014
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Founding Year
2013
Status
Exited
Coversational AI
AI/SaaS
Pioneers in Conversational AI
Haptik is one of the world's largest Conversational AI companies, specializing in building intelligent virtual assistants (IVAs) and AI agents for enterprises. Founded in 2013 and acquired by Reliance Industries in 2019, Haptik focuses on improving customer experience (CX), boosting sales, and automating support through AI-driven chatbots and voice agents.
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Why Did Kalaari Invest in Haptik?
Haptik is a one-to-one, private and asynchronous solution for finding help related to different products and services. Users can send chat queries to enterprises on various service-related issues, and the enterprises responds in about four minutes. The app is aimed at users who are looking for information on flights, mobile phones or cars or have an issue with mobile operators and banks. A WhatsApp-like app, Haptik enables users to chat with experts for help with products and services.
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