“Obsess over repeat rates. While customer acquisition is important, focus on customer retention”

“Don’t label yourself. By labelling yourself, you will find yourself under a lot of performance pressure. Instead, focus on cultivating strong and genuine connections.”

“Be as close to your customers as possible. Define the picture of success for your customers, then see how your product/service is helping them achieve that.”

“Model your decision-making framework to take risks which can lead to outsized outcomes. If you fail, let it be a 1x failure. If you succeed, the outcome should be atleast 20x”

“Don’t look at crises as setbacks. Treat them as opportunities that can help you build a strong competitive edge.”

“Be obsessed with customer delight. Keeping your ear to the ground and listening to your customers can pay disproportionate dividends.”

“Creating a successful team is not just about getting the best players together. It’s all about the right team chemistry and culture.”

“As a founder, learn to trust the people around you.Don’t try to solve every problem yourself.”

“Building the right culture is not about putting it up on a wall. It’s about incorporating it in your daily execution frameworks.”

“I strongly believe in the philosophy of investing in R&D. This gives you that durable edge and allows you to build world-class products.”

“Be laser focused in your approach. Too many founders are in a hurry to expand internationally or in new industries. Focus on solving one large problem in one large industry.”

“Encourage your team to take more ownership. I always try to ensure that my team is developing skills beyond their role.”

“Be willing to give up short term comfort to achieve long term gains.”

“Learn the art of storytelling while fundraising. Every slide should tell a story, more so the ones with data.”

“Entrepreneurship is living a few years of your life like most people won’t, so that you can spend the rest of your life like most people can’t.”